What to Communicate?

The team leader, aside from directing the team, must also ask for vital information from its members. The team members must inform the leader of significant changes in the patient’s condition. The leader should encourage members to make suggestions since the team leader may overlook issues such as an obstructed intravenous line or the incorrect dosing of an administered drug.

How to Communicate?

Closed-loop communication is a communication technique that prevents misunderstandings during the delivery of vital information.

Closed-Loop Communication.

During resuscitation, the team leader delivers an order to a team member and calls them by name. That team member uses direct eye contact and confirms receiving the order. The team leader then confirms that the member has heard and understood the message. For example:

• Leader: “Team member, please insert an IV line.”
• Team member: “Leader, I am inserting an IV line now.”
• Leader: “Team member will insert an IV line, confirmed.”
• Team member: “Leader, the IV line is properly inserted, and we have a good flow.”